Ordering

All your questions answered about ordering.

Can I add or remove items from my cart?

Yes, you can add or remove items in your cart any time before you complete checkout.

Do I need an account to place an order?

No. You can check out as a guest. Creating an account lets you view your order history and check out faster next time.

Product

All your questions answered about products.

How do I find the right part for my vehicle?

Use the year / make / model search on our homepage, or search by part number or keyword, or browse by category. If you're not sure a part fits your rig, email [email protected] with your year, make and model.

What if I'm unsure about a part's compatibility?

Email us at [email protected] with your vehicle year, make, model and trim and the part you're looking at, and we'll help you confirm fitment before you order.

Do you offer product warranties?

Most parts carry the manufacturer's warranty, and coverage varies by brand and product. Warranty details are usually on the product page or the manufacturer's website. If you need to make a claim, email us and we'll help.

Payment

All your questions answered about payments.

What payment methods do you accept?

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover and Diners Club), plus PayPal, Shop Pay, Apple Pay, Google Pay and Amazon Pay. All available options are shown at checkout.

Is my payment information secure?

Yes. Checkout is handled by Shopify's secure, encrypted payment system, and we never see or store your full card number.

Shipping

All your questions answered about shipping.

What are your shipping options?

Most products ship directly from the manufacturer or distributor. Processing times vary by manufacturer, and we'll email tracking when your order ships. Roof top tents and other large items may ship by freight. We currently ship only within the contiguous U.S. (the lower 48 states and Washington, D.C.). See our Shipping policy.

How much does shipping cost?

Orders of $100 or more ship free within the contiguous U.S. Orders under $100 ship for a flat $12.99. Your shipping charge is shown at checkout before you pay.

Can I track my order?

Yes. We'll email you tracking information when your order ships. If you have an account, you can also check your order status there.

Return Products

All your questions answered about returns.

What is your return policy?

We offer a 30-day return policy on most unused parts in their original packaging (some exceptions apply). See our Returns policy for details and exclusions.

How do I return an item?

Email [email protected] with your order number and the item you'd like to return, and we'll send you return instructions. See our Returns policy for details.

Who pays for return shipping?

Return shipping is paid by the customer unless the item arrived damaged, defective or incorrect. See our Returns policy.